organization size
Customer story:
CodeTwo + Angelini
Angelini unifies email signatures across 5,700 users and all devices with CodeTwo
Note: This case study was originally published on Microsoft Customer Stories, on February 2, 2021.
Angelini Holding is the parent company of an international group operating in the pharmaceutical and consumer goods sectors. Founded in Italy in 1919, today the Angelini group operates in 17 countries with a staff of 5,700. The company's management wanted to centrally manage email signatures in Microsoft 365, maintaining visual consistency across divisions and ensuring emails always included up-to-date contact details, as well as complying with relevant legal regulations. Angelini chose CodeTwo Email Signatures 365, an Azure-based software service that integrates seamlessly with Microsoft Entra ID (Azure Active Directory). With CodeTwo's service, a single Angelini employee created a unified signature layout across different email clients and devices and provisioned country-specific signatures for individual offices. The entire process took a few minutes.
5,700 employees
100,000+ emails
processed per day
17 countries
global presence
a few minutes
org-wide signature updates
Expanding internationally while maintaining brand identity
Angelini's main operations focus on the European Union, the United States and China, while the core company remains in Italy. Angelini wanted to maintain a standardized visual identity in its email communications. Every day, thousands of Angelini employees send hundreds of thousands of emails to external contacts. Maintaining contact information and standardizing appearances in email signatures was time-consuming and difficult. "Angelini needed a system to manage the signatures of our users centrally and across the organization and wanted a standardized, visually consistent signature, as well as correct legal information," said Giuliano Martucci, ICT Cloud Specialist, Angelini Holding. The company needed a solution that worked with its existing Microsoft 365 infrastructure.
Finding the right email signature service
Following a thorough market analysis, Angelini Group chose CodeTwo, a Microsoft gold partner that holds two Microsoft Partner of the Year awards and specializes in email signature management software. CodeTwo's enterprise solutions for Microsoft 365 and Microsoft Exchange Server are certified for ISO/IEC 27001 and ISO/IEC 27018 information security compliance requirements and are used in over 130,000 organizations in 150 countries. Deploying the service in Microsoft 365 and integrating it with Angelini's Entra ID instance was fast and simple.
"CodeTwo Email Signatures 365 ensures that messages sent from any email client or mobile device get a signature added based on defined rules," said Szymon Szczesniak, CEO, CodeTwo.
All that was left for Angelini IT staff was creating signatures and specifying the conditions for adding a signature. CodeTwo also provides the option to customize any of its professionally designed, built-in templates.
"Our users and IT department do not waste time composing signatures manually. We were able to deploy a new logo celebrating the company's 100-year anniversary to all users in just a few minutes instead of a few days."
Giuliano Martucci,
ICT Cloud Specialist, Angelini Holding
Business impact & key benefits
With CodeTwo's solution and tight integration with Microsoft Azure, Angelini improved overall brand image and email communications through visually uniform signatures across all companies within the organization. Standardized signatures ensure clarity of information, and by automatically including legal disclaimers in electronic correspondence, the signatures help Angelini stay compliant with GDPR and other regulations.
"In connection to this project, we reviewed all user-related information that is visible in the signature, such as company name, department, job title, and telephone number. This review helped to clean up the central address book in Azure Active Directory on Microsoft 365 and ensure that each signature included the correct point of contact," Martucci said.
Thanks to CodeTwo's solution, Angelini has responsive email signatures for any device and any email software, including Microsoft Outlook for Windows, Outlook for Mac, Outlook on the web (OWA), and Outlook for iOS and Android. "This is a lifesaver for reps because they only use tablets and don't have PCs," Martucci said.
With CodeTwo's signature management solution in place, Angelini can spend more time and resources on business growth. "Our users and IT department do not waste time composing signatures manually. We were able to deploy a new logo celebrating the company's 100-year anniversary to all users in just a few minutes instead of a few days. In a similar way, CodeTwo's software allowed us to add a 'Top Employer' logo to all users, automatically inserting a different logo for each country of business," Martucci said.
The ability to manage signatures centrally and delegate that task to non-administrative users, without compromising the organization's security requirements, saves time, enhances Angelini's brand, and helps the company remain agile. The IT department saves up to three business days per month, allowing IT to focus on other tasks.
"The software works perfectly, and the support is fast and efficient. This has added a great value to our Microsoft 365 subscription," Martucci said.
Main benefits of using CodeTwo:
Centralized, automated signature management
Instant tenant-wide signature updates
Consistent branding across all users
Signature management delegated to non-IT staff
Full device and email app coverage
Reduced IT effort and support load
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